Other Adobe Sign Frequently Asked Questions
What is Adobe Sign?
Adobe Acrobat Sign (Adobe Sign) is a cloud-based e-signature service that allows campus members to send, sign, track, and manage signature processes using a web browser or mobile device.
Why are we moving to Adobe Sign?
While DocuSign has been used successfully for years, the vendor significantly raised the cost of the product, and the DocuSign contract will end on October 31, 2023. Access to Adobe Sign is offered as part of the Adobe Creative Cloud agreement.
Is there training available on how to use Adobe Sign?
Links to Adobe Sign training videos and Quick Start Guides will be available on the Adobe Sign service page.
How is Adobe Sign terminology different from DocuSign?
A comparison of Adobe Sign vs DocuSign vocabulary can be found in KB0021864.
When do I need to transition from DocuSign to Adobe Sign?
No new DocuSign envelopes should be sent after Sep 1, 2023.
DocuSign will not be available after October 31, 2023. Any files stored in DocuSign that you need should be downloaded to a university-managed system such as a shared drive on Microsoft OneDrive, Google Workspace, or a local file server. Please consult with your local IT team for guidance on document storage. Please refer to these instructions for downloading DocuSign files or contact the TAMU Adobe Team if you require assistance.
What is a Signer?
A signer is one who is adding their signature
What is an Approver?
An approver is one who is adding their initials.
What is a Certified Recipient?
A certified recipient can have zero form fields assigned to them. During their process, they will be asked to delegate, decline, or acknowledge the agreement.