TAMU Email Account Life Cycle

Introduction

Texas A&M Gmail accounts are provided to faculty, staff, and currently enrolled students of Texas A&M University (System Part 02) with active NetID accounts. The data that controls these accounts is provided by various organizations and can differ in content and update frequency. The following are the most common examples:

Student accounts

Student accounts constitute the majority of Texas A&M Gmail accounts. These accounts follow a standard lifecycle that begins when Texas A&M student first registers for classes and ends two years after the student's last day of enrollment. 

Applicants

Applicants receive a UIN from the Office of Admissions and Records when their application is received. The applicant uses their UIN to activate their NetID account but they will not have access to a Texas A&M Gmail account.

Admitted students

Once a student transitions from applicant to admitted student (but not enrolled for classes), they can indicate their intent to attend Texas A&M by registering for their New Student Conference (NSC) or classes at A&M. A Texas A&M Gmail account is created 24-48 hours after registering for your NSC.

At this stage, students are added to the public TAMU Directory. Students wishing to withhold their directory information may indicate this preference through the Personal Info/Directory Holds tab in the Howdy portal. Instructions can be found here.

Enrolled students

Once a student enrolls for courses, they will be considered "enrolled" until the student is removed from any enrollment data feed; removal includes graduation, withdrawal from classes, and leaves of absence for internships or military service. In the case of leaves of absence for military service, special arrangements can be made to avoid loss of Texas A&M Gmail services. For more information on this, contact Help Desk Central at (979) 845-8300 or email helpdesk@tamu.edu.

Former students

Former students retain access to their TAMU Gmail account for two years after graduation (three years for international students). This access includes their TAMU Google Drive documents. It is the responsibility of the campus member to migrate all data stored in these accounts to a personal account before these accounts are terminated. Refer to our documentation on Former Student Access for additional information regarding former student accounts.

Staff and faculty accounts

Staff and faculty who leave the university lose access to their NetID, and therefore their TAMU email accounts (including TAMU Gmail and Exchange), immediately upon separation from the university. Retirees of the university may retain access to some TAMU computing resources, including both TAMU Gmail and TAMU Exchange email. Refer to our documentation on computing resources retained by retirees for additional information.

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Related Services / Offerings (1)

The Account Services Service Offering allows service requests for identity and access management for general access management, new hires, NetID Help, password reset platforms, and termination.