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Identity and Access Management Services offer comprehensive support for managing NetIDs, user account access, Duo MFA, identity data reporting and the TAMU white page directory.
Learning Management services offer comprehensive support for Canvas, Texas A&M University's Learning Management System (LMS). Canvas is a secure, centralized system that features grade centers, assignments, quizzes, content management tools, and more. Faculty, academic staff, and students receive support for course design and management, addressing general LMS questions, and providing support for LMS tools.
Assessing or enabling accessibility of academic software, enterprise applications, or electronic/digital resources. Might include accessibility reviews, defining standards, analysis, or end-user training/awareness.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Our Communication and Collaboration services facilitate seamless interaction and teamwork within your organization. We offer solutions for email, instant messaging, video conferencing, and collaborative platforms that enhance communication and drive productivity.
Our Transportation Services streamline administrative processes and enhance transportation operations.
Consulting unrelated to a specific technology service, such as business process streamlining, business relationship management, and business analysis.
Network and Connectivity Management services deliver comprehensive support across various network components. From switch and cable management to IP address, firewall, and VPN support, robust connectivity is ensured. Additionally, requests for guest network access, partner organization connections, and provide monitoring for optimal network performance are supported. Assistance extends to wired, wireless, and fiber support, ensuring seamless connectivity for operations
Consultation and integration services, when offered as a consolidated service.
Support for auxiliary or ancillary campus systems, activities, and operation. Might include legal management, childcare, mail services, recreation services, art collections, etc.
Monitoring of IT services, including the underpinning technologies.
Our IT Professional Services provide expert consulting and project management to assist you in effectively leveraging technology. From system integration and software development to IT strategy and architecture, our experienced professionals deliver customized solutions to meet your specific business requirements.
Email Security offer support for managing Email Phishing and Filtering, Quarantine, DNS Record Requests, SMTP Authorization, and 3rd Party Mailer Requests.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
We provide printer support, Including Installation, Maintenance, Moves, Supplies, and Troubleshooting. We also provide fax support.
TTDN is the wide area data and interactive communications network that serves the campuses and agencies of The Texas A&M University System. TTDN provides enterprise-class commodity internet, Internet2, and Texas Intranet data services to all members of the Texas A&M System and the extended TTVN community.
Our Communication and Collaboration services facilitate seamless interaction and teamwork within your organization. We offer solutions for email, instant messaging, video conferencing, and collaborative platforms that enhance communication and drive productivity.
Our IT Professional Services provide expert consulting and project management to assist you in effectively leveraging technology. From system integration and software development to IT strategy and architecture, our experienced professionals deliver customized solutions to meet your specific business requirements.
Software and Applications Distribution services offers support for the installation and licensing provisioning for software and applications utilized across Texas A&M. Includes both cloud-based and desktop software.
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, building security, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems.