My Recently Visited Services
The "Mailing Lists" Service Offering allows for requests involving creating, modifying, or cancelling mailing lists and altering permissions for mailing lists.
The "Other Support" Service Offering allows requests for adding or modifying academic, financial, general and operational inquiries.
The "Security Compliance Consulting" Service Offering allows requests for verifying devices are up to security standards.
The "LMS Tool Support" Service Offering allows for requests requesting tools, support for existing tools, or non-enterprise tool training.
The "DNS" Service Offering is for requests to add, modify, or remove an item in DNS or incidents for troubleshooting DNS-related issues.
The "Instant Messaging Support" Service Offering allows for incidents regarding Microsoft Teams, Slack, or Google Chat.
The "Ask a Question" Service offering allows questions regarding Prospective Students, applicants not yet admitted, admitted applicants, current students, former students, parents/guardians, vendors, visiting scholars, Argos users, academic advisors, faculty, other staff, and student systems employees.
The "General LMS Questions" Service Offering allows for requests regarding user access, course assignments, Canvas best practices, course availability, discussions & groups, grade book support, grades, LMS policies, and quizzes.
The "Hardware Support" Service Offering allows for service requests for hardware-related technical assistance in clinical and research projects.
The "Account Services" Service Offering allows service requests for identity and access management for general access management, new hires, NetID Help, password reset platforms, and termination.
The "TDx Support" Service Offering allows requests for reporting issues, asking questions, or submitting enhancement requests for the Team Dynamix platform.
The "Computer Support" Service Offering allows for incidents about computer labs, Linux systems, Mac systems, Windows systems, and virtual desktops as well as requests regarding software and system updates.
The "Maintenance" Service Offering allows for requests for assistance with ongoing maintenance.
The "Content and File Sharing" Service Offering allows for service requests regarding software development version control, file transfer and sharing, file storage, or note-taking applications.
The "Duo Multi Factor Authentication" Service offering allows incidents for managing and troubleshooting Duo MFA as well as requests for help setting up Duo MDA.
The "Register for Argos Training" Service Offering allows for requests regarding Academic Advisors, Faculty as well as Other staff.
The "Software Licensing" Service Offering allows requests for department specific, institutional, or enterprise software licenses.
The "Firewall" Service Offering is for requests to add a new firewall, or modify an existing firewall.
The "VPN Support" Service Offering is for incidents to troubleshoot Virtual Private Network (VPN) connections.
The "DHCP" Service Offering is for service requests to add, modify or remove items in DHCP, as well as incidents troubleshooting DHCP issues.
The "Loaner Equipment" Service Offering allows for requests to borrow devices for short-term needs.
The "NetID Password Reset" Service Offering allows incidents to be opened for NetID password resets.
The "Content Management Support" Service Offering allows for requests for setting up and modifying content management systems, as well as incidents for website troubleshooting.
The "Calendar Support" Service Offering allows for incidents regarding Outlook Calendar and Google Calendar.
The "Software Installation" Service Offering allows requests for department specific, institutional or enterprise software to be installed.