My Recently Visited Services
We provide printer support, Including Installation, Maintenance, Moves, Supplies, and Troubleshooting. We also provide fax support.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, building security, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Assessing or enabling accessibility of academic software, enterprise applications, or electronic/digital resources. Might include accessibility reviews, defining standards, analysis, or end-user training/awareness.
Network and Connectivity Management services deliver comprehensive support across various network components. From switch and cable management to IP address, firewall, and VPN support, robust connectivity is ensured. Additionally, requests for guest network access, partner organization connections, and provide monitoring for optimal network performance are supported. Assistance extends to wired, wireless, and fiber support, ensuring seamless connectivity for operations
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Our IT Professional Services provide expert consulting and project management to assist you in effectively leveraging technology. From system integration and software development to IT strategy and architecture, our experienced professionals deliver customized solutions to meet your specific business requirements.
TTDN is the wide area data and interactive communications network that serves the campuses and agencies of The Texas A&M University System. TTDN provides enterprise-class commodity internet, Internet2, and Texas Intranet data services to all members of the Texas A&M System and the extended TTVN community.
Collaboration Services offer robust support for various collaborative needs, including calendar management, communication tools, and content and file sharing.
Identity and Access Management Services offer comprehensive support for managing NetIDs, user account access, Duo MFA, identity data reporting and the TAMU white page directory.
Learning Management services offer comprehensive support for Canvas, Texas A&M University's Learning Management System (LMS). Canvas is a secure, centralized system that features grade centers, assignments, quizzes, content management tools, and more. Faculty, academic staff, and students receive support for course design and management, addressing general LMS questions, and providing support for LMS tools.
Texas A&M University provides access to protected versions of many AI services. When accessed with your NetID and password, campus members can confidently utilize these AI resources, knowing they comply with university data protection policies and contractual agreements, ensuring your data remains private and is not used for external model training.
Computer and mobile device support offers assistance for various needs, including computer support, equipment support, and software support. Additionally, we provide loaner equipment and mobile device support.
Systems and technologies in support of clinical processes, including health record management, pharmaceutical data, medical appointment scheduling, and residency placements.
Development and delivery of IT communications related to delivery of IT services. Might include communications related to system changes, service offerings, or service outages (planned or unplanned). Functionally, might include maintenance of support documentation and/or the service catalog.
Developing, delivering, or coordinating end-user technology training for applications and systems. Functionally, might include organizational change management and/or development and delivery of digital literacy campaigns.
Consultation and integration services, when offered as a consolidated service.
Monitoring of IT services, including the underpinning technologies.
Hardware Lifecycle Services offer support for asset stickering, consulting, procurement, disposal, installation and equipment moves, surplus, and hardware issues. It also offers Event Assistance.