My Recently Visited Services

The "TDx Support" Service Offering allows requests for reporting issues, asking questions, or submitting enhancement requests for the Team Dynamix platform.


The "Software Installation" Service Offering allows requests for department specific, institutional or enterprise software to be installed.


The "Computer Support" Service Offering allows for incidents about computer labs, Linux systems, Mac systems, Windows systems, and virtual desktops as well as requests regarding software and system updates.


The "DHCP" Service Offering is for service requests to add, modify or remove items in DHCP, as well as incidents troubleshooting DHCP issues.


The "Email Support" Service offering allows for requests involving Email Relays or Email Inbox Creation, as well as incidents to be opened on Email issues.


The "Loaner Equipment" Service Offering allows for requests to borrow devices for short-term needs.


The "LMS Tool Support" Service Offering allows for requests requesting tools, support for existing tools, or non-enterprise tool training.


The "Other Support" Service Offering allows requests for adding or modifying academic, financial, general and operational inquiries.


The "Wired Support" Service Offering is for service requests to set up wired network connections or incidents troubleshooting wired connections.


The "Software Licensing" Service Offering allows requests for department specific, institutional, or enterprise software licenses.


The "Duo Multi Factor Authentication" Service offering allows incidents for managing and troubleshooting Duo MFA as well as requests for help setting up Duo MDA.


The "Website Support" Service Offering allows for requests regarding content/design updates, enhancements, and change requests, as well as incidents reporting bugs or outages.


The "Maintenance" Service Offering allows for requests for assistance with ongoing maintenance.


The "Content Management Support" Service Offering allows for requests for setting up and modifying content management systems, as well as incidents for website troubleshooting.


DNS

The "DNS" Service Offering is for requests to add, modify, or remove an item in DNS or incidents for troubleshooting DNS-related issues.


The "Account Services" Service Offering allows service requests for identity and access management for general access management, new hires, NetID Help, password reset platforms, and termination.


The "Course Management" Service Offering allows for requests regarding duplicate courses, grade submissions, incomplete grades, merging courses, course shells, and request communities.


The "Ask a Question" Service offering allows questions regarding Prospective Students, applicants not yet admitted, admitted applicants, current students, former students, parents/guardians, vendors, visiting scholars, Argos users, academic advisors, faculty, other staff, and student systems employees.


The "Hardware Support" Service Offering allows for service requests for hardware-related technical assistance in clinical and research projects.


The "VPN Support" Service Offering is for incidents to troubleshoot Virtual Private Network (VPN) connections.


The "Register for Argos Training" Service Offering allows for requests regarding Academic Advisors, Faculty as well as Other staff.


The "LMS Training" Service Offering allows for requests regarding both group and individual training.


The "Mobile Device Support" Service Offering allows for requests for assistance with tablets & smart phones.


The "Collaboration Tools" Service Offering allows for reporting of incidents with Microsoft 365 products or Google Suite products.


The "Firewall" Service Offering is for requests to add a new firewall, or modify an existing firewall.