Infrastructure

Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data centers, network backbone, wireless, central storage and system backup solutions, server virtualization, and systems management and operations.

Services (8)

Business Continuity and Disaster Recovery

Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.

Data Center Services

Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.

Database Management

Hosting and administration of databases, physical and virtual.

Integration Services

Consultation and integration services, when offered as a consolidated service.

Monitoring and Alert Management

Monitoring of IT services, including the underpinning technologies.

Network and Connectivity Management

Network and Connectivity Management services deliver comprehensive support across various network components. From switch and cable management to IP address, firewall, and VPN support, robust connectivity is ensured. Additionally, requests for guest network access, partner organization connections, and provide monitoring for optimal network performance are supported. Assistance extends to wired, wireless, and fiber support, ensuring seamless connectivity for operations

Server and Storage Management

Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.

TTDN - TAMUS WAN

TTDN is the wide area data and interactive communications network that serves the campuses and agencies of The Texas A&M University System. TTDN provides enterprise-class commodity internet, Internet2, and Texas Intranet data services to all members of the Texas A&M System and the extended TTVN community.