Network and Connectivity Management

Overview

Network and Connectivity Management services deliver comprehensive support across various network components. From switch and cable management to IP address, firewall, and VPN support, robust connectivity is ensured. Additionally, requests for guest network access, partner organization connections, and provide monitoring for optimal network performance are supported. Assistance extends to wired, wireless, and fiber support, ensuring seamless connectivity for operations

Get Started

Click the Service Offering(s) button on this page to open the Form directly or see additional information via the Service Offering link(s) at the bottom right of this page

Request

Fill out required fields, submit request, you'll receive an open ticket notification, if further info is needed you'll be contacted by support team, ticket activity can be tracked in the portal, and you'll receive a notification once the ticket is completed.

Learn More

More information may be obtained via keyword search in the Knowledge Base.

 
DHCP DNS Fiber Support Firewall Guest Network Network Device Management Partner Organizations VPN Support Wired Support Wireless Support

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Service Offerings (10)

DHCP
The DHCP Service Offering is for service requests to add, modify or remove items in DHCP, as well as incidents troubleshooting DHCP issues.
DNS
The DNS Service Offering is for requests to add, modify, or remove an item in DNS or incidents for troubleshooting DNS-related issues.
Fiber Support
The Fiber Support Service Offering is for incidents troubleshooting fiber connections.
Firewall
The Firewall Service Offering is for requests to add a new firewall, or modify an existing firewall.
Guest Network
The Guest Network Service Offering is for incidents about troubleshooting issues on a guest network.
Network Device Management
The Network Device Management Service Offering is for requests to add, modify, or remove network devices.
Partner Organizations
The Partner Organizations Service Offering is for incidents to troubleshoot connectivity issues between TAMU and partner organizations.
VPN Support
The VPN Support Service Offering is for incidents to troubleshoot Virtual Private Network (VPN) connections
Wired Support
The Wired Support Service Offering is for service requests to set up wired network connections or incidents troubleshooting wired connections.
Wireless Support
The Wireless Support Service Offering is for incidents troubleshooting wireless connectivity.