Email and Collaboration Services

Email and Collaboration Services offer robust support for various collaborative needs, including calendar management, communication tools, content and file sharing, email assistance, and mailing lists. This includes support for the University Microsoft 365 Tools and the Google Suite of Products.

Services (7)

Calendar Support

The "Calendar Support" Service Offering allows for incidents regarding Outlook Calendar and Google Calendar.

Collaboration Tools

The "Collaboration Tools" Service Offering allows for reporting of incidents with Microsoft 365 products or Google Suite products.

Content and File Sharing

The "Content and File Sharing" Service Offering allows for service requests regarding software development version control, file transfer and sharing, file storage, or note-taking applications.

Email Support

The "Email Support" Service offering allows for requests involving Email Relays or Email Inbox Creation, as well as incidents to be opened on Email issues.

Instant Messaging Support

The "Instant Messaging Support" Service Offering allows for incidents regarding Microsoft Teams, Slack, or Google Chat.

Mailing Lists

The "Mailing Lists" Service Offering allows for requests involving creating, modifying, or cancelling mailing lists and altering permissions for mailing lists.

Virtual Meetings Support

The "Virtual Meetings Support" Service Offering allows for incidents regarding virtual meetings within Zoom, Microsoft Teams, or Google Meetings.