Computer and mobile device support offers assistance for various needs, including computer support, device compliance (RSAM), and security controls exceptions. Additionally, we provide hardware support, loaner equipment, mobile device support, security incident response, and support for security tools, ensuring efficient and secure operation of your IT infrastructure and devices.
Services (4)
The "Computer Support" Service Offering allows for incidents about computer labs, Linux systems, Mac systems, Windows systems, and virtual desktops as well as requests regarding software and system updates.
The "Hardware Support" Service Offering allows for service requests for hardware-related technical assistance in clinical and research projects.
The "Loaner Equipment" Service Offering allows for requests to borrow devices for short-term needs.
The "Mobile Device Support" Service Offering allows for requests for assistance with tablets & smart phones.