Network and Connectivity Management

Network and Connectivity Management services deliver comprehensive support across various network components. From switch and cable management to IP address, firewall, and VPN support, robust connectivity is ensured. Additionally, requests for guest network access, partner organization connections, and provide monitoring for optimal network performance are supported. Assistance extends to wired, wireless, and fiber support, ensuring seamless connectivity for operations

Services (10)

DHCP

The "DHCP" Service Offering is for service requests to add, modify or remove items in DHCP, as well as incidents troubleshooting DHCP issues.

DNS

The "DNS" Service Offering is for requests to add, modify, or remove an item in DNS or incidents for troubleshooting DNS-related issues.

Fiber Support

The "Fiber Support" Service Offering is for incidents troubleshooting fiber connections.

Firewall

The "Firewall" Service Offering is for requests to add a new firewall, or modify an existing firewall.

Guest Network

The "Guest Network" Service Offering is for incidents about troubleshooting issues on a guest network.

Network Device Management

The "Network Device Management" Service Offering is for requests to add, modify, or remove network devices.

Partner Organizations

The "Partner Organizations" Service Offering is for incidents to troubleshoot connectivity issues between TAMU and partner organizations.

VPN Support

The "VPN Support" Service Offering is for incidents to troubleshoot Virtual Private Network (VPN) connections.

Wired Support

The "Wired Support" Service Offering is for service requests to set up wired network connections or incidents troubleshooting wired connections.

Wireless Support

The "Wireless Support" Service Offering is for incidents troubleshooting wireless connectivity.