Conferencing and Telephones

Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.

Categories (2)

Zoom

Zoom is a widely-used video conferencing platform that enables seamless online meetings, webinars, and virtual collaborations. Known for its user-friendly interface and reliable performance, Zoom allows participants to connect from anywhere in the world through high-definition video and audio
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Microsoft Teams

Microsoft Teams is a comprehensive collaboration platform designed for businesses and organizations. It integrates chat, video meetings, file storage, and application integration into a single interface, fostering seamless teamwork and communication. Teams enables real-time collaboration through channels, where teams can organize conversations, share files, and utilize third-party applications for enhanced productivity.
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Articles (7)

Setting up Voice Mail to Email

Instructions for setting up voicemail notifications, ensuring that users can receive and manage voicemail messages efficiently via email.

TAMU-Health VoIP Phones

Information on the use and setup of VoIP (Voice over Internet Protocol) phones for Texas A&M Health users.

Telecom - Work Orders

How work orders are used to request services like installations, repairs, or upgrades, and the steps involved in ensuring these tasks are completed efficiently.

Using Standard Centrex Features

An overview of the key features and functions of Centrex, a telecom service offering advanced call management capabilities for businesses.

Voice Mail Instructions

Guidance on how to create a voicemail greeting, retrieve and manage messages, adjust voicemail settings, and troubleshoot common issues.

Voice Mail System Guide

Instructions for setting up an account, recording personalized greetings, accessing messages, managing voicemail settings, and troubleshooting common problems.

VoIP Telephone Instructions

Guidance on using Voice over Internet Protocol, covering installation steps, configuring settings, making and receiving calls, and troubleshooting common issues.